Dear Sir/Madam,

We extend our sincere gratitude for choosing Gleneagles Hospital Malaysia for your healthcare requirements.

Thank you for reaching out to us, and we are truly sorry to hear about the discomfort and anxiety you have been experiencing due to chronic mastitis and the development of a breast abscess. We understand that this has been a very stressful time for you, especially after trying several treatments without improvement.

Based on the details you shared, we would strongly recommend that you schedule a consultation with our Breast Surgeon. A specialist review is important to assess your current condition, evaluate your previous medications, and determine the most effective next steps. In some cases, a different group of antibiotics—either oral or intravenous—may be required. Other patients may benefit from minor surgical procedures, depending on the size and severity of the abscess.

Please rest assured that our team will discuss all available options with you, including the least invasive approaches whenever possible. We understand your concerns about open drainage procedures, and the surgeon will carefully explain alternative methods if they are appropriate for your situation.

Your comfort and safety are our priority, and we will do our best to guide you through your treatment with compassion and clarity.

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